Customer Assurance Platform
Respect the customer-a solemn commitment, a sincere service
What we sell is not only products, but also services from beginning to end. We have a special customer support department to design a special service model for customers.
We are building an intelligent service platform for the future data era.
Pre-sales technical research
According to your requirements to provide you with pre-sales professional, systematic technical assessment program implementation details.
After-sales technical support and customer training
In accordance with the service concept of "meeting and exceeding customer expectations", Meiheng has continuously established a customer-centered customer training and after-sales service support system.
Professional User Guide Manual
Meiheng company all products can provide basic information and express installation guide. You can go to the website www.mhgco.com and www.mh-scada.com to download the product manual.
customer information management
Mei Heng for you to establish a personalized, professional product application information management system, the service of your enterprise has a set of preset scheme. Meiheng continuously publishes maintenance and repair experience and shares application resources with you.
Localized Customer Assurance Center
We will continue to establish and improve the localization of customer protection center.
Professional-a localized technical support team with rich theoretical foundation and on-site practical experience, a headquarters expert-level technical backup center and an intelligent service platform.
Fast-committed to the localization of customer support team, so that the response time becomes shorter, so that you really feel that "Meiheng" in your side.
Efficient-for you to quickly and effectively solve the problem is our service purpose.
Value-added-the provision of professional products is only the beginning of cooperation with you. The service solutions tailored for you and the equipment safety and operation management based on the information platform are the higher pursuit of "Meiheng people.
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